FAQ

  • WHAT ARE THE BRACELET SIZES?

    ALL OF OUR ADULT BRACELETS ARE AVAILABLE IN TWO SIZES:

    S/M 7"

    LG 8"

    OUR LITTLE QUEENS BRACELETS COME IN ONE STANDARD SIZE:

    6"

    BEFORE PLACING AN ORDER, PLEASE MEASURE YOUR WRIST TO ENSURE OUR SIZES WILL FIT.

    YOU CAN DO THIS BY WRAPPING A SOFT MEASURING TAPE AROUND THE WRIST. DO NOT PULL TIGHT ON THE TAPE, JUST MEASURE AT A COMFORTABLE TENSION, AND THAT IS YOUR WRIST SIZE!

  • WHAT ARE THE NECKLACE SIZES?

    OUR NECKLACES RANGE BETWEEN THE LENGTH SIZE OF 16.5” - 17”

  • WHAT ARE THE BRACELETS MADE OF?

    • ​OUR BRACELETS ARE MADE WITH A STRETCH CORDING.
    • WE TEST ALL OF OUR HIGH QUALITY BEADS BEFORE USING THEM, ENSURING A LONGER LASTING WEAR FOR OUR CUSTOMERS.
    • OUR GOLD PLATED BIRD AND BEEJ TAGS AND CONNECTING BEADS ARE TARNISH RESISTANT.

  • WHAT ARE THE NECKLACES MADE OF?

    • OUR NECKLACES ARE MADE OF GOLD WIRING WITH A BALL AND SOCKET CLASP.
    • SIMILAR TO OUR BRACELETS, WE USE HIGH QUALITY BEADS FOR OUR NECKLACES THAT HAVE BEEN TESTED FOR LONGER LASTING WEAR.

  • HOW DO I CARE FOR MY BRACELET / NECKLACE?

    ​​PLEASE DO NOT SUBMERGE YOUR JEWELRY IN WATER, AS NONE OF OUR PIECES ARE WATERPROOF. DO NOT USE JEWELRY CLEANER OR ANY CHEMICALS ON THE BRACELETS OR NECKLACES. YOU CAN CLEAN YOUR JEWELRY WITH A SOFT, DRY CLOTH.

    STORE YOUR JEWELRY ON SOFT CLOTH MATERIAL AS WELL.

    WHEN PUTTING ON YOUR BRACELET, GENTLY ROLL IT OVER YOUR HAND AND ONTO YOUR WRIST - DO THIS WHEN REMOVING IT AS WELL. PLEASE DO NOT EVER PULL OR STRETCH YOUR BRACELET.

  • DOES BIRD AND BEEJ OFFER A WARRANTY ON THE JEWELRY?

    PLEASE NOTE THAT WITH CONSISTANT WEAR, OVER TIME, COLORED BEADS AND GOLD PLATED JEWELRY CAN AND WILL DIM, ESPECIALLY WITH THE USE OF LOTIONS, PERFUMES AND/OR OTHER CHEMICAL PRODUCTS. WE DO NOT OFFER WARRANTY ON WEAR AND TEAR OF OUR JEWELRY. IF YOUR BRACELET OR NECKLACE BREAKS WITHIN 6 MONTHS OF PURCHASE PLEASE EMAIL US WITH THE SUBJECT LINE "WARRANTY + YOUR ORDER #" AND A PHOTO OF THE DAMAGED PIECE AND OUR TEAM WILL REACH OUT TO YOU REGARDING A REPLACEMENT OR STORE CREDIT.

  • IS THE JEWELRY SAFE FOR SMALLER CHILDREN? 

    OUR LITTLE QUEENS BRACELET COLLECTION IS RECOMMENDED FOR CHILDREN 5 YEARS AND UP. WE DO NOT RECOMMEND OUR BRACELETS OR NECKALCES FOR CHILDREN UNDER FIVE YEARS OLD AS THE BEADS CAN BE A CHOKING HAZARD. 

  • HOW DO I CARE FOR MY TIE DYE TEES?

    • FLIP SHIRT INSIDE OUT BEFORE PLACING IN THE WASH
    • WASH ON DELICATE MODE IN COLD WATER WITH SIMILAR COLORS
    • USE REGULAR DETERGANT
    • ALWAYS HANG DRY YOUR TEE

  • STILL HAVE A QUESTION?

    YOU CAN SUBMIT INQUIRES ON OUR CONTACT PAGE OR CHECK US OUT ON INSTAGRAM AND TIK TOK AND MESSAGE US. YOU CAN ALSO VIEW OUR PRIVACY, SHIPPING AND TERMS OF SERVICE POLICIES LOCATED ON THE BOTTOM OF OUR SITE WHICH MAY HAVE SOME ANSWERS TO YOUR QUESTIONS!

    EMAIL: ALEX@BIRDANDBEEJ.COM